Introduction
Nucleon (Xinxiang) Crane Co., Ltd. ("Nucleon", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website.
This Privacy Policy explains how we collect, use, store, and protect your personal information.
Information We Collect
We may collect the following information when you interact with our website:
Information You Provide
- Name
- Company Name
- Email Address
- Phone Number
- Country/Region
- Inquiry Details
- Product Requirements
- Any information voluntarily submitted through contact forms, quotation requests, email communications, or WhatsApp communications.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Visit Duration
- Referral Sources
- Website Usage Statistics
This information helps us improve website performance and user experience.
How We Use Your Information
We use your information to:
- Respond to inquiries and quotation requests
- Provide product and service information
- Communicate regarding crane solutions and technical support
- Improve website functionality and user experience
- Analyze website traffic and visitor behavior
- Comply with applicable legal obligations
International Data Transfers
As an international business, information submitted through this website may be processed and stored in countries where we or our service providers operate.
We take reasonable measures to ensure appropriate protection of personal data.
Data Security
We implement reasonable technical and organizational measures to protect your information, including:
- SSL encryption
- Secure hosting infrastructure
- Restricted access controls
- Regular security monitoring
However, no internet transmission or storage method can be guaranteed to be 100% secure.
Data Retention
We retain personal information only as long as necessary for:
- Business communications
- Customer service
- Legal and regulatory requirements
After this period, information may be securely deleted.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of personal data
- Restrict processing
- Object to processing
- Request data portability
To exercise these rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.
Contact Us
Nucleon (Xinxiang) Crane Co., Ltd.
Email: sales01@weihuahenancrane.com
Phone: 0373-3031399
Address: Changnao Industrial Park, Xinxiang, Henan, China (Mainland)
If you have questions regarding this Privacy Policy, please contact us at any time.
